Service Agreement
Last updated: 1 May 2025
Please read these Service Agreement (“Agreement”) sets carefully before using the Souper Goodness website, purchasing our products, or interacting with our brand. By accessing our website or purchasing our products, you agree to be bound by these Terms.
1. About Souper Goodness
Souper Goodness is an Australian-based brand offering dried herbal soup packs and related food products. Our products are designed for traditional culinary use only and are not intended to diagnose, treat, cure, or prevent any disease. We do not provide medical advice, and our products should not be used as a substitute for professional healthcare.
2. ​Eligibility
By placing an order with Souper Goodness, you confirm that:
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You are at least 18 years old, or you have parental/guardian consent.
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You are purchasing our products for personal or gift use only, and not for resale unless you are an authorised stockist.
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You have provided accurate, current, and complete information when placing your order.
3. Product Information & Availability
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We strive to ensure all descriptions, images, and ingredient lists are accurate; however, natural variations in herbs and ingredients may occur.
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Stock levels are subject to availability, and we reserve the right to limit quantities or discontinue products without notice.
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Packaging designs may change without prior notification.
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4. Ordering & Payment
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Orders can be placed through our website, approved marketplaces, or authorised stockists.
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Payment must be made in full before an order is dispatched.
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Pay securely via Stripe: Visa, Mastercard, Google Pay, Apple Pay.
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All prices are listed in Australian Dollars (AUD) and include GST where applicable.​
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5. Intellectual Property
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All content on the Souper Goodness website, including text, recipes, product names, images, graphics, and logos, is the intellectual property of Souper Goodness and may not be used without permission.
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You may share our content on social media provided it is credited to Souper Goodness and not altered in a misleading way.
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6. Limitation of Liability
To the maximum extent permitted by law:
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Souper Goodness shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products.
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Our total liability for any claim shall not exceed the amount paid for the product in question.
7. Governing Law
These Agreement are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.
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8. Changes to Agreement
We reserve the right to update or modify these Agreement at any time. Changes will be effective upon posting on our website. Your continued use of our services constitutes acceptance of the updated Agreement.
9. Contact Us
If you have any questions or concerns about these Agreement, please contact us at:
Souper Goodness
Email: enquiry@soupergoodness.com.a
Website: soupergoodness.com.au
